At 8k9, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a Filipino player under applicable data protection law.
Last Updated: May 2026Contents
1. About This Policy 2. Data We Collect 3. How We Use Your Data 4. Legal Basis for Processing 5. KYC & Identity Verification 6. Cookies & Tracking 7. Data Sharing & Disclosure 8. Data Retention 9. Data Security 10. Your Data Rights 11. Children's Privacy 12. Cross-Border Transfers 13. Changes to This Policy 14. Contact & DPOThis Privacy Policy ("Policy") is issued by 8k9 Casino ("8k9," "we," "us," or "our") and applies to all personal data collected through the 8k9 online casino platform at https://8k9.app, including all associated games, promotions, customer support channels, and related services (collectively, the "Services"). This Policy is intended to comply with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC").
By registering an 8k9 account or otherwise using the Services, you acknowledge that you have read and understood this Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Services immediately.
1.1 This Policy governs the processing of personal data of all registered players, prospective players, and visitors to the 8k9 platform, regardless of whether they are located in Metro Manila, Cebu, Davao, or any other part of the Philippines.
1.2 This Policy should be read together with the 8k9 Terms & Conditions and the Responsible Gaming Policy, both of which are incorporated herein by reference.
1.3 8k9 acts as the Personal Information Controller ("PIC") in respect of the personal data it collects directly from players. Where 8k9 engages third-party service providers to process data on its behalf, those providers act as Personal Information Processors ("PIPs") and are bound by data processing agreements consistent with the DPA.
2.1 Registration Data. When you create an 8k9 account, we collect: full legal name, date of birth, nationality, residential address, email address, and mobile number. This information is required to create and maintain your account and to verify your eligibility to use the Services.
2.2 Identity Verification (KYC) Data. To comply with PAGCOR regulations and anti-money laundering requirements, we collect copies of government-issued identification documents such as the PhilSys National ID, Philippine passport, LTO driver's license, SSS ID, UMID, or PRC ID. We may also collect a selfie or liveness check image for biometric verification purposes.
2.3 Financial Data. We collect information about your deposits, withdrawals, and transaction history on the 8k9 platform. We also collect the GCash mobile number, PayMaya account details, or bank account information you use for transactions. We do not store full credit card numbers; credit card gambling deposits are not permitted on 8k9.
2.4 Gaming Activity Data. We collect records of your game sessions, wagers placed, game outcomes, bonus usage, and responsible gaming tool activations. This data is used for account management, dispute resolution, and regulatory reporting.
2.5 Technical & Device Data. We automatically collect IP address, device type, operating system, browser type and version, session timestamps, and geolocation data (at the country and city level) when you access the 8k9 platform. This data is used for security monitoring, fraud prevention, and service optimization.
2.6 Communications Data. We retain records of your communications with 8k9 customer support, including live chat transcripts, email correspondence, and any feedback or complaints submitted through the platform.
2.7 Marketing Preferences. If you opt in to receive promotional communications from 8k9, we collect your marketing preferences and track your engagement with promotional emails and in-platform notifications.
3.1 8k9 uses the personal data it collects for the following purposes:
4.1 8k9 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
5.1 As a PAGCOR-regulated platform, 8k9 is required to verify the identity of all players before processing withdrawals. The KYC process involves the submission of a valid Philippine government-issued ID and, in some cases, proof of address and source of funds documentation.
5.2 KYC documents are processed by 8k9's compliance team and, where applicable, by accredited third-party identity verification service providers. All KYC data is handled with the highest level of confidentiality and is used solely for identity verification and regulatory compliance purposes.
5.3 8k9 does not sell, rent, or otherwise commercially exploit KYC documents. KYC records are retained for the period required by applicable Philippine law and PAGCOR regulations, after which they are securely destroyed.
6.1 The 8k9 platform uses cookies and similar tracking technologies to enhance your user experience, maintain session state, and collect analytics data. The types of cookies used include:
6.2 You may manage non-essential cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 8k9 platform.
7.1 8k9 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
7.2 All third-party service providers engaged by 8k9 are required to process personal data only in accordance with 8k9's instructions and in compliance with the DPA.
8.1 8k9 retains personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
8.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 8k9's data disposal procedures.
9.1 8k9 implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
9.2 In the event of a personal data breach that is likely to result in harm to affected players, 8k9 will notify the National Privacy Commission and affected individuals within seventy-two (72) hours of becoming aware of the breach, in accordance with NPC Circular 16-03.
10.1 Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 8k9:
| Right | Description |
|---|---|
| Right to Be Informed | You have the right to be informed of how your personal data is collected, used, and processed by 8k9, as set out in this Policy. |
| Right to Access | You may request a copy of the personal data 8k9 holds about you, along with information about how it is being processed. |
| Right to Rectification | You may request correction of inaccurate or incomplete personal data held by 8k9. |
| Right to Erasure | You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations. |
| Right to Object | You may object to the processing of your personal data for direct marketing purposes at any time. |
| Right to Data Portability | You may request a copy of your personal data in a structured, commonly used, machine-readable format. |
| Right to Lodge a Complaint | You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated. |
10.2 To exercise any of the above rights, please contact the 8k9 Data Protection Officer at [email protected]. We will respond to all verified data rights requests within fifteen (15) business days of receipt.
11.1 The 8k9 platform is strictly intended for individuals aged 21 years and above, in accordance with PAGCOR regulations. 8k9 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an underage individual, we will immediately suspend the associated account, delete the data, and report the incident to PAGCOR as required by our licensing obligations.
11.2 If you are a parent or guardian and believe that your child has registered an account or provided personal data to 8k9, please contact us immediately at [email protected] so that we can take prompt corrective action.
12.1 8k9 primarily stores and processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers located outside the Philippines — for example, cloud infrastructure or identity verification providers — 8k9 ensures that such transfers are conducted in accordance with Section 21 of the Data Privacy Act and the NPC's guidelines on cross-border data transfers.
12.2 All cross-border data transfers are governed by appropriate contractual safeguards, including data processing agreements that require recipient organizations to maintain data protection standards equivalent to those required under Philippine law.
13.1 8k9 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is indicated at the top of this document.
13.2 Where changes are material, 8k9 will notify registered players via the email address on file or through a prominent notice on the platform at least seven (7) days before the changes take effect. Your continued use of the Services after the effective date of any amendment constitutes your acceptance of the revised Policy.
14.1 8k9 has appointed a Data Protection Officer ("DPO") in accordance with Section 21(c) of the Data Privacy Act. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the 8k9 DPO:
14.2 If you are not satisfied with 8k9's response to your data rights request, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.
Your Privacy at 8k9 — At a Glance
Six core commitments that define how 8k9 handles your personal data.
All data transmitted between your device and the 8k9 platform is protected by TLS encryption. Sensitive data stored on our servers is encrypted at rest, ensuring your personal and financial information stays private at every step.
8k9's identity verification process follows the Data Privacy Act of 2012 and PAGCOR KYC guidelines. Your government-issued ID and verification documents are used solely for compliance purposes and are never sold or shared with unauthorized parties.
As a Filipino player, you have full rights under the DPA — including the right to access, correct, delete, and port your personal data. Submit a request to our Data Protection Officer and we will respond within 15 business days.
8k9 does not sell, rent, or commercially exploit your personal data to third-party advertisers or data brokers. Data shared with service providers is strictly limited to what is necessary for platform operations and regulatory compliance.
Promotional emails and in-platform notifications from 8k9 are strictly opt-in. You can withdraw your marketing consent at any time through your account settings or by contacting support — no questions asked, no delays.
In the unlikely event of a data breach affecting your personal information, 8k9 will notify both the National Privacy Commission and affected players within 72 hours, in full compliance with NPC Circular 16-03 and the Data Privacy Act.
8k9 Casino processes personal data in accordance with Republic Act No. 10173 (Data Privacy Act of 2012) and the regulations of the National Privacy Commission of the Philippines. Our Data Protection Officer is registered with the NPC as required by law.
For data rights requests or privacy concerns, contact our DPO at [email protected]. For regulatory escalations, you may contact the NPC directly.
Play with Confidence at 8k9 Casino
Your data is protected, your identity is verified, and your rights are respected — that is the 8k9 promise. Join thousands of Filipino players who trust 8k9 for a secure, fair, and PAGCOR-compliant online casino experience. 21+ only.
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